Investigating Complaints: Tips for Professional Regulatory Bodies

Event Time and Date

  • May 25, 2023
    10:00 am - 12:00 pm


Venue: Online


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When one of your registrants faces allegations of misconduct, you must conduct a thorough investigation and ensure a fair process for all parties. In this webinar, we’ll discuss investigation techniques, how to gather evidence and interview witnesses and respondents, and offer an overview of relevant case law to help you investigate complaints.


  • The roles of all parties involved
  • An overview of the investigation process
  • Common issues: interim orders, extent of legal representation and uncooperative witnesses
  • Tips and tricks for conducting an investigation



  • Date: Thursday, May 25
  • Time: 9 a.m.-11 a.m. (PDT) / 10 a.m.-12 p.m. (MDT)
  • Cost: Register four or more attendees to receive a discount
    • Regular Ticket: $110 + GST ($5.50) = $115.50 per person
    • Group discount– four or more: $95 + GST ($4.75) = $99.75 per person
  • Registration closes: May 18, 2023
  • Cancellation: Cancel before May 18 for a full refundContact Dabota Fashola at to inquire.
  • Registrations submitted after May 18 will not qualify for a refund.
  • We reserve the right to decline registrants.


Dabota Fashola
MLT Aikins LLP
(403) 693-2649

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